Expertise
GSI and its team have successfully completed projects in the areas of:
- Financial Systems
- Telecommunication Software
- Project Management
- OCR
- Customer Care and Complaint Resolution
Infrastructure Solutions
Infrastructure Start Now Infrastructure Solutions provide open, standard interfaces and protocols that allow systems to interoperate. They enable users to manage demanding databases and storage challenges, to develop Internet and intranet presence, to set up log on and registration procedures for customers and suppliers and to share information and data online.
e-commerce Solutions
e-commerce solutions allow customers to browse catalogs, fill electronic shopping carts, make secure purchases and specify delivery instructions. Buyers can get assistance in real time and purchase in their own language and currency.
Customer Relationship Management (CRM) Solutions
CRM Solutions focus on how customers interact with business through multiple channels, such as the online storefront, direct mail, the call center and the service center. It provides a blueprint for lowering the walls between the marketing, sales and service disciplines, and connecting them through flexible, Web-enabled applications.
e-Business Extensions
Business Intelligence Solutions help customers analyze the business data they collect in order to gain an unprecedented level of knowledge about target markets and customer behavior, to build a complete profile of customers with valuable demographic information.
Collaboration Solutions
Collaboration Solutions give the personal touch to e-business, enabling the real-time sharing, teaming and interaction that help solidify human relationships and build personalized communications and trust. Team members can communicate online with customers, provide answers to questions, offer assistance, process order forms, develop and negotiate contracts online, and resolve other problems that occur.
Host Integration Solutions
Host Integration Solutions extend existing legacy host applications and data to the Internet and enables new e-business applications simply and securely.
Management Solutions
Website Management Solutions provide the tools needed to manage and optimize websites by identifying exposures, increasing availability and delivering enhanced performance. Content Management Solutions are a web-ready portfolio of integrated software for managing and distributing digital content, when, where, and how it is needed; and for delivering it to those who need it most.
Management
The principals of Global Softech Inc. have extensive experience in software and high technology industries both in Canada and internationally. They have advanced degrees and have been involved in design and development of a few high technology products. They have experience in the IT environments of some of the industry leaders of Canada such as Warner Lambert Canada (NYSE: WLA), Saville Systems (NASDAQ:SAVLY), Bombardier de Havilland (TSE: BBDa.TO), Toronto Real Estate Board and the list keeps growing. Amit Mathur, the President of GSI holds an MBA from Wilfrid Laurier University, Waterloo. As part of the program he had authored and presented various studies into electronic commerce and impact of new technologies on business.
